Welcome to our BarkBunny Shop FAQ! We understand that when it comes to your pets, you might have some questions or need a bit of guidance. We're here to make your shopping experience as smooth and enjoyable as possible. If you can't find the answers you're looking for here, don't hesitate to reach out to our friendly customer support team at barkbunnyshop@gmail.com. Now, let's get started with some common questions.

Q: How long will it take for my order to arrive?

A: We strive to deliver your pet supplies as quickly as possible. Typically, the delivery time for orders is within 20 days. Rest assured, we're working diligently to get your furry friend's goodies to you in a timely manner. If you have any specific concerns, please let us know. We're here to make tails wag!

Q: What is your return/exchange policy?

A: If you don't have a positive experience for ANY reason, we offer 30-day guarantee and will do WHATEVER it takes to make sure you're 100% satisfied with your purchase. Starting a return is easy – just reach out to us at barkbunnyshop@gmail.com. We're here to assist you every step of the way!

Q: Do you ship internationally?

A: Absolutely! We're happy to let you know that we offer international shipping. We cater to pet lovers around the globe, so no matter where you are, we can deliver your pet supplies right to your doorstep. If you have any specific questions about shipping to your country or need assistance with placing an international order, feel free to ask.

Q: How can I contact customer support?

A: For swift assistance, use our messenger service by clicking the blue thunderbolt-like icon in the bottom right corner of our webpage. Additionally, we have 24/7/365 Email support: barkbunnyshop@gmail.com. Don't hesitate to contact us if you need any assistance. Rest assured, we're committed to providing a prompt response within 24 hours or even sooner. 

Q: What payment methods do you accept?

A: We offer convenient payment options for you! You can pay with PayPal or securely use major credit cards through Stripe. Choose the method that suits you best. If you have any further questions or need assistance during the checkout process, feel free to let us know. We're here to make your shopping experience as smooth as possible.